Absolutely! We love to work with a variety of artists. Please contact us at hello@jigo-atelier.com for submission guidelines and to submit your portfolio.

We hand-pick illustrators and artists known for their unique styles and vibrant creations.

Our puzzles are made in Germany, ensuring high-quality production standards to create products that are both beautiful and durable.

To support environmental sustainability, we produce your puzzle specifically for you once your order is placed, helping to minimize waste.

Here are the estimated shipping times in business days for various regions within Europe:

Germany: 4-7 days

EU1 (Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic): 5-8 days

EU2 (Ireland, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary): 6-10 days

EU3 (Bulgaria, Estonia, Finland, Greece, Croatia, Latvia, Lithuania, Portugal, Romania): 7-12 days

These delivery times begin from the moment your order is confirmed. We appreciate your understanding and patience as we work diligently to deliver a quality and eco-friendly puzzle experience tailored just for you.

We understand that discovering a missing piece can be frustrating, especially when you're so close to completing your artwork! Please contact us directly at hello@jigo-atelier.com with a picture of the incomplete puzzle and any additional details. We acknowledge that these situations can happen, and we're committed to resolving it swiftly. Upon verifying the issue, we will ship the missing piece to you as soon as possible. Our goal is to ensure you can enjoy and complete your puzzle without any further inconvenience.

We accept returns within 14 days of purchase, provided the puzzle is unopened and in its original condition. Please visit our Returns & Refund page for more detailed information.

We ship only across the EU to reduce our environmental impact.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress to your doorstep.

We donate 1% of our revenue to Artolution, a non-profit organization focused on making art accessible to communities around the world. Your purchase helps us support their valuable programs.

Our puzzles are designed with adults in mind but are suitable for children aged 12 and above. Consider our 500-piece boxes for younger puzzlers.
Or Consult the level of difficulty when purchasing for younger puzzlers.